Received a letter/email

Personal

How does mypensionID work?

mypensionID is the digital route to ensure that your pension information is accurate and current. Using state of the art digital validation technology mypensionID allows you to validate and authenticate yourself without sending documentation through the post.

As we work with many providers the app may recognise more than one pension match for you - including some you had forgotten about! Don’t worry, all the data you see on the app is secure and under your control.

To use mypensionID you will need a mobile device capable of taking photographs with an up to date operating system, and a strong and stable internet connection.

Download the app now to get started

FAQs & Feedback

How do you have my details?

Your pension provider has given us your name, address and details – we do not hold any financial data. They have asked us to contact you to verify that they are correct and up to date.

Can I update all my pensions here?

As pension providers add their data to mypensionID any additional pensions you hold will be recognised automatically using your data. You will then be notified you have another pension within your dashboard. mypensionID is designed with the individual in mind, allowing you to update and keep track of ALL your pensions in one place.

Will my data be safe?

Data security is of the utmost importance to us at mypensionID hence why we are Cyber Essential Plus certified and use the most up-to-date encryption and technology to ensure it remains that way.

Additionally, the use of facial recognition and movement technology ensures that only you can access you mypensionID account. Your unique biometric details are converted into a non-identifiable biometric key that can only be matched to you, guaranteeing that any personal data you chose to update is securely communicated to your pension provider.

Pension Scams

mypensionID and Target Professional support the Pensions Scams Industry Group and the FCA’s ScamSmart campaign and work closely with your pension scheme to demonstrate our legitimate partnerships. Whilst you may not be expecting to receive a letter on behalf of your pension scheme, the Pensions Regulator is now tasking them to ensure their members data is accurate and up to date and as such they have engaged with ourselves to trace and verify their members.

mypensionID and Target will NEVER ask you for any financial details or information relating to the value of your pension, we are solely concerned with ensuring your address details are updated and returned to the scheme so that you never lose track of the pension benefit due to you. mypensionID is the most secure way to ensure you never lose touch with your pension scheme and can simply update your details in the future. If you have any concerns about providing your details, please contact your scheme who will verify that Target & mypensionID have been engaged by them.

Get in touch

Need some help with the app or have a question that we haven’t answered? Drop us a message and we’ll get back to you as quickly as possible.

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